Houston hobby airport rental car location
Thrifty left me without a rental car. Cons: I showed up and found a note stating that they had closed early due to the curfew in Houston. They did not send me any kind of notice.
Hertz was open and rented me a car. Totally unacceptable. Pros: Easy pick up and drop off. Bus shuttle was available. Pros: Counter Rep. Pros: It took a lot of planning and research to find the best dropoff and pickup locations for a decent price. During the Houston pickup, the person I worked with insisted that the reservation had me return it to the New Orleans airport. I tried to show him my reservation on my phone, but he wouldn't look at it. He instead just recited from his computer.
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He even went so far as to say the location I booked at only days prior had closed not true and that our drop-off location had reverted to the airport. He even called the number provided and said it was the airport location that picked up it turns out it wasn't! When I was able to reference the location code and prove to him that it was a downtown location, he claimed it was a computer problem and that it changed on him while we were talking.
So it was quite an uncomfortable pick-up experience. Why insurance is different. Cons: I bought the insurance online Allstate , but when I get there the employee told me that I have to claim by myself if I get accident without their budget's one. I don't like this part. Avoid Budget at Hobby Houston as you would the Pla. Pros: There was absolutely nothing to like about this rental experience. Cons: From the desk staff who made fun of every customer behind their back, to the clunker car that reeked of smoke, to the chaotic return that was over complicated, understaffed, took way too long, and left all the customers to their own devices, to the ridiculous wait to get shuttled to the terminal despite being on the airport property this was the worst car rental experience I've ever had.
Oh, and their computer was down so they promised to email me my receipt that I need for reimbursement purposes, and which they haven't done after 24 hours. Airport drop off was easy. Pros: Even though it was 4am we were met at the car park for drop off, a total breeze. Cons: There was some slightly confusing signage to get to the drop off point. Pros: Desk agent was efficient and friendly.
The Chevy Malibu was clean and ran well. Kayak Messed Up - I didn't notice. Pros: The outcome of this rental causes me to not like anything about the rental at all. Cons: My wife flew into IAH and needed a one-way rental for one day. Apparently something with the search went wrong and included pickups at HOU as well. I didn't notice, my bad. She went to pickup the car at IAH and the Budget desk was pushy and rude with the upsells which were all declined but they never mentioned to my wife the actual reservation was for HOU and they ended up charging here almost three times the cost of the reservation I had made.
Clean and simple.
Pros: Ease of access and logistics renting and returning car. Cons: Kayak had my rental at an office at another airport in the same city Cons: The vehicles are poorly maintained.
Car rental at Houston Hobby Airport from S$ 43/day - KAYAK
Various vehicles have damages on them. Things are not up to date. Interior maintanence needs work. Cons: The inside of the car was definitely not vacuumed or cleaned.
William P. Hobby Airport (HOU)
And the driver seat would not recline at all so I was sitting too upright. Very uncomfortable. Great service, very efficient and yet friendly. Pros: This vehicle had everything from GPS, driver and passenger power seats, LED running lights, and their fancy badge would light up on the ground from outside mirrors at night.
Finally good gas mileage. If I had not been so impressed with this vehicle Avis would had received two or three stars. Cons: I tried to confirm Ez-Tag with Avis twice before I arrived and both agents I spoke with I could not understand because their accents. The day I picked the vehicle up the agent was trying to upgrade me again. However, the most important thing I was concerned about was the EZ-tag and when I returned the car I was told a different story of how Avis charges for someone using this system.
Affordable Car Rentals & Sales
Bad policy. Pros: everything. Good experience. Will use again. Pros: Rates were cheaper than company website. Process was easy and simple. Cons: Too many hidden costs. Cons: I reserved an SUV car and when they didn't have any when I arrived, I had to argue with the lady to just give me a smaller car as I was not comfortable in a pick-up truck. She kept telling me it would cost more money to a regular sedan vehicle.
Rental Companies in Houston William P. Hobby Airport (HOU), Texas, United States
I was adamant that I was uncomfortable in an SUV and eventually she gave me a sedan that had an oil change light on. When I walked to get the car, there were several SUV vehicles in the lot. I was quite disappointed with this experience. Did not get the type of car I booked. I received a very nice Nissan Altima The desk agent rushed me out and did not offer me any option to request a larger vehicle.
When I went to pick up the car I nearly got run over by an employee who then apologized and asked if I needed help. I said yes and she directed me to a man in a white shirt. He was on the phone and would not give me the time of day, so I gave up and took the Nissan Altima. The music was turned ALL the way up in the car. But at that point it was too late to do anything about it. It was a very disappointing experience.
Cons: Car had strong cigarette smell and was not clean, garbage inside, had to spend time cleaning it. Fine, but need more agents The line for cars was long and slow.
The lone agent was outstanding, but by herself.